Rosacea Treatment

Calm redness and reduce the bumps with a prescription cream built for sensitive, rosacea-prone skin. Adjusted by your doctor at the end of each course as your skin responds.

Most rosacea treatments come as a single fixed product at a single strength, built to do one job and nothing else, which is a strange way to treat skin this reactive and variable. A cream that calms one person’s rosacea can leave another red and stinging. We take a different approach. After a form or video consultation, your doctor designs a compounded cream around your rosacea and any other skin concerns you want treated at the same time, such as skin ageing or dark marks. At the end of each course, they review how your skin actually responded and adjust the formula. You order each course when you are ready, from the comfort of your home, wherever you are in the UK.

Consultation icon

Step 1
Choose a form or video consultation with your doctor.

Treatment icon

Step 2
Treatment plan with a cream designed for you.

Monitoring icon

Step 3
Follow-up to refine your treatment plan and reduce side effects.

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Understanding Rosacea

Rosacea is a chronic inflammatory skin condition that causes flushing, persistent redness, visible blood vessels and acne-like bumps. These usually appear across the cheeks, nose, chin and forehead. It typically starts between 30 and 50, and it flares and settles rather than staying constant. Common triggers include sun, heat, alcohol, spicy food, stress and harsh skincare, and they differ from person to person, so learning yours is part of the treatment. An overgrowth of the Demodex mite, which lives harmlessly on most skin, also plays a part in many cases. Rosacea can show up in different ways, and the mix you have shapes the right formula:

  • Persistent redness and flushing, often with stinging, burning and easily irritated skin.
  • Acne-like papules and pustules (papulopustular rosacea), which unlike acne come without blackheads.
  • Visible blood vessels (telangiectasia) are fine red lines that persist between flares.
  • Thickened skin, most often on the nose (rhinophyma) occurs in advanced disease. It may require laser or surgery.
  • Eye irritation and dryness (ocular rosacea), which always needs an in-person medical review. This should be urgent if there is eye pain, light sensitivity or any change in vision.

Because rosacea is long term and moves in flares, ongoing management works better than a one-off product. Our rosacea guide walks through the types, causes and triggers in detail.

Why a Rosacea Treatment Built for You Works Better

Rosacea is not one problem. One patient may have flushing and constant background redness with skin that stings at almost anything. Another may have crops of inflamed bumps on skin that tolerates actives well. The same product cannot serve both, and in rosacea the cost of getting it wrong is high, because an irritating formula does not just fail, it feeds the redness you are treating.

So your doctor builds the formula around what your skin can accept. They choose the actives for your presentation, then set strengths and frequencies below the level that would inflame your skin, and build up only as it adapts. Most of our rosacea formulas are creams, in either a light hydrating base or a richer one for drier, more reactive skin, because the base does some of the calming work itself. A gel formula is also available for some cases. At the end of each course, your doctor reviews your progress. This way, the treatment adjusts with your skin instead of staying fixed.

Rosacea rarely arrives alone. Many patients also want to treat skin ageing, hyperpigmentation or uneven texture at the same time, and most rosacea products ignore this. There is a second catch. Actives like Tretinoin that treat ageing and pigmentation are often the ones rosacea skin reacts to. So many people with rosacea simply go without. However, a cream compounded around your sensitivity changes that. Your doctor can fold those ingredients in at strengths and frequencies your skin can accept, so one formula works on your rosacea and on the concerns sitting alongside it.

Rosacea Treatments at City Skin Clinic

We provide topical rosacea treatment following an online consultation with a doctor. Your formula is built around your presentation, your skin’s sensitivity, your medical history and your goals. It is then refined at the end of each course. There are two pathways:

  • ROS: A single once-a-day cream for mild to moderate rosacea, designed to calm redness, inflammation and bumps or pustules. ROS also works as ongoing maintenance once your skin has settled, and your doctor can select ingredients that pick up texture, fine lines or mild hyperpigmentation at the same time.
  • ROS+: A two-product protocol, morning and evening, for more severe or persistent rosacea, or when you have several skin concerns that one cream cannot cover. ROS+ is typically used for up to 6 months before stepping down to ROS for maintenance.

Your doctor will recommend the right pathway at your consultation and can move you between the two at the end of each course. This is all based on how your skin responds.

Rosacea Treatment Fees

  • VIRTUAL CONSULTATION£30

    Your doctor designs your treatment and looks after you throughout. Credited in full against your first treatment.

  • ROS£90

    A once-a-day cream (30g) to calm persistent redness and reduce bumps and pustules in mild to moderate rosacea. Delivery and your doctor's ongoing aftercare included. Usually lasts 3 months on the face.

  • ROS+£150

    A two-product protocol, morning and evening (30g each), for more severe or persistent rosacea or for multiple skin concerns alongside it. Typically used for up to 6 months before stepping down to ROS. Delivery and your doctor's ongoing aftercare included. Usually lasts 3 months on the face.

Treatment Time Clock

Treatment Time
15 Minutes

Duration of effect calendar

Duration of effect
3-4 Months

Back to work briefcase

Back to Work
Same Day

There is no subscription and no auto-renewal. Each course is a single order you place yourself.

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The journey to great skin starts here. Start your online consultation for personalised prescription-strength skincare.

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Rosacea Treatment for All Skin Tones

We treat rosacea across all skin tones, and we design each formula to take this into account. In medium and deeper skin tones, rosacea is under-recognised, partly because the redness is harder to see. It can look dusky brown or purple rather than red, and warmth, stinging and inflamed bumps often lead the picture. As such, it is frequently mistaken for acne or picked up late. Flares in deeper skin tones can also leave post-inflammatory hyperpigmentation that outlasts the flare itself. Your doctor will design your formula with both in mind. They will seek to calm the rosacea whilst protecting against the inflammation that creates new dark marks. They will also review how your skin responds at the end of each course.

Ingredients in Our Rosacea Treatments

Every formula is compounded for one patient and can be adjusted at the end of each course. We choose actives to target the drivers behind your rosacea, calm inflammation and support your skin barrier. We also take your preferences into account wherever it is safe to. These are the main active ingredients we use in our prescription rosacea creams where appropriate:

  • Azelaic Acid: A gentle exfoliant with anti-inflammatory action. It calms redness and treats the bumps and pustules of rosacea. Most rosacea-prone skin tolerates it well. That is why is one of the most used ingredients in our rosacea formulas.
  • Metronidazole: A topical antibiotic that works in rosacea mainly through its anti-inflammatory action. It reduces facial redness and treats papules and pustules. Metronidazole also has one of the longest track records in rosacea care.
  • Ivermectin: An anti-inflammatory that also targets Demodex mites, which are found in higher numbers on rosacea-affected skin. That dual action makes it a particularly effective option for papulopustular rosacea.
  • Niacinamide: A barrier-strengthening, anti-inflammatory vitamin. It reduces redness and sensitivity. Niacinamide also helps your skin tolerate the stronger actives alongside it.
  • Tretinoin: A prescription retinoid that improves texture and helps manage rosacea-related bumps. Rosacea skin is more sensitive than average, so Tretinoin is used at lower strengths, introduced slowly and monitored carefully. Your doctor will design a protocol to safely help your skin adjust.

One thing we normally leave out is topical steroids. Although steroids can calm skin briefly, on rosacea-prone skin they are a known trigger and can rebound into worse redness. All prescription ingredients are used only where your doctor judges them safe and suitable for you. They can also add actives for concerns you want treated alongside your rosacea, such as melasma, uneven texture or the appearance of scarring.

Calms Redness & InflammationReduces Bumps & PustulesFades PigmentationSmooths Fine LinesImproves Texture & PoresSupports Skin Barrier
Azelaic Acid
Metronidazole
Ivermectin
Niacinamide
Tretinoin

How Long Does Rosacea Treatment Take to Work?

Most patients start to notice calmer skin and fewer flare-ups within 4 to 8 weeks, with more stable improvement building over 3 to 6 months. Rosacea treatment is also not a quick fix and timelines vary from person to person. It works by gradually settling inflammation and improving your skin’s resilience. So, the pace depends on your type of rosacea, its severity and how consistently you use your treatment.

Some formulas cause a brief adjustment phase in the first few weeks, with dryness or temporary sensitivity. This is expected, and it is one reason we start at a strength your skin can accept rather than the strongest one available. Because rosacea is a long-term condition, most patients keep a maintenance plan going after their skin improves, and your doctor will help you find one that is sustainable. Sun protection matters throughout, because UV exposure is one of the most common rosacea triggers.

Why We Focus on Custom Topical Rosacea Treatment

Topical treatment is first line for most rosacea. A compounded cream lets your doctor combine several calming and anti-inflammatory actives in one product, apply them exactly where the rosacea is and adjust the balance at the end of each course. For mild to moderate rosacea, a well-designed topical plan can deliver real improvement in redness, bumps and day-to-day comfort.

We are also honest about what creams cannot do. Persistent flushing and fixed visible blood vessels respond poorly to topical treatment. These usually need in-person light or laser treatment, which we do not offer. Thickened skin such as rhinophyma needs a specialist dermatologist, sometimes with surgery. We also do not treat ocular rosacea. Eye symptoms always need an in-person medical review, urgently if you have eye pain, sensitivity to light or any change in your vision. If your rosacea is severe or is not responding to topical treatment, your doctor will say so plainly and point you to the right route rather than selling you another course. Our review of where to get rosacea treatment in the UK walks through every route, including the in-person ones.

Who Is Suitable for Online Rosacea Treatment?

We treat rosacea across all skin types and tones. This service may be right for you if you:

  • Have persistent facial redness, easily irritated skin or frequent flare-ups
  • Have acne-like bumps or pustules (papulopustular rosacea)
  • Have rosacea that has not responded well to over-the-counter products
  • Want a structured plan with ongoing doctor follow-up rather than a one-off prescription
  • Have other skin concerns alongside rosacea, such as pigmentation, texture or ageing
  • Prefer prescription-strength treatment delivered to your door, wherever you are in the UK

Every City Skin Clinic treatment is for adults aged 18 and over only. Rosacea most often starts between 30 and 50, but we treat any adult with the condition. Rosacea treatment during pregnancy or breastfeeding is possible with a compatible formula. Your doctor will leave out the actives that are not suitable at that time, including Tretinoin, and design around the ones that are.

If your rosacea is severe, involves your eyes or significant skin thickening, or is not responding to topical treatment, your doctor may recommend a more suitable route instead.

Start Your Online Consultation

The journey to great skin starts here. Start your online consultation for personalised prescription-strength skincare.

Start Consultation

Why Choose City Skin Clinic

Every treatment here is prescribed by a doctor, designed around your skin and adjusted at the end of each course based on how you respond. Your treatment changes as your rosacea does.

  • Doctor-led care from day one: You start with a detailed form or an in-depth video consultation with a doctor, whichever you prefer. Your doctor reviews your concerns, assesses your skin and designs your treatment plan.
  • Genuinely personalised: Your formula is built around your presentation, your sensitivity, your health and your goals, and rebuilt at the end of each course based on how your skin responded.
  • Ongoing follow-up: Your doctor stays your doctor. You can contact them directly for advice, a progress review or a refill at any point, at no extra charge.
  • Delivered to your door: Treatment is compounded for you and shipped to your home anywhere in the UK, with a clear plan and unlimited aftercare.
City Skin ClinicMost Online PlatformsIn-Person Clinics
The same named doctor throughoutYesRarelyVaries
Choice of consultationVideo or form consultationForm onlyIn-person consultation
Several prescription actives in one formulaYes, unique to your skinUsually fixed or limited optionsVaries
Adjusted at the end of each courseYesRarelyVaries
Subscription requiredNoUsuallyNo
AftercareUnlimited support from the same doctorCare team modelAppointment-based follow-up

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Frequently asked questions

No. We put you in control of your treatment instead. Everyone responds differently and we may adjust your treatment formula after each course based on how your skin responds. That's why we don't think subscriptions make sense for a treatment that changes with you. You let us know when you need a refill and we make it easy to order one.

We encourage all our patients to express any preferences they have in terms of treatment during the consultation. Wherever possible we will respect and accommodate these as long as we feel it is medically safe and beneficial to do so. Our aim is to provide you with the best solution for your concern and we'll design your treatment to achieve that.

This depends on how often and how much you use it. In general, if used as instructed, the treatment should last 3 months for use on the face. Compounded treatments always have an expiry date of 3 months.

We treat most presentations of rosacea, including persistent redness, sensitivity and papulopustular rosacea. We do not treat ocular (eye) rosacea, and advanced thickening such as rhinophyma needs a specialist dermatologist in person, sometimes with surgery. If a cream is not the right tool for your rosacea, your doctor will tell you.

Results vary from person to person. Most patients notice improvement in redness and flare-ups within 4 to 8 weeks, with more stable progress over 3 to 6 months. Because rosacea is a chronic condition, ongoing maintenance is usually recommended to keep flare-ups under control.

Yes. Sensitive, reactive skin is the norm in rosacea, and we design for it. Your doctor starts at a strength and frequency your skin can accept, chooses a calming base and builds up only as your skin adapts. Tell your doctor about anything that has stung or flared your skin before, and they will design around it.

You don't need to bring one. Your doctor consults with you first and may include prescription ingredients in your formula where they judge them safe and appropriate for your rosacea. Prescription-strength ingredients can only be supplied after an assessment by a qualified prescriber, which is what your consultation is.

Rosacea is a long-term condition, and our treatments manage it rather than cure it. Symptoms and flare-ups can return, especially without maintenance. A consistent routine, trigger control and sun protection help you hold your progress.

Alongside your treatment, your doctor will advise on how to put together a simple routine to help support your skin. This usually involves common over-the-counter gentle skincare products like a hydrating cleanser, moisturiser and broad spectrum sunscreen with at least SPF 30.

Yes. Because your formula is compounded for you, your doctor can add ingredients for concerns such as hyperpigmentation, acne, fine lines or uneven texture alongside your rosacea treatment. Many of those actives are ones rosacea skin struggles with off the shelf, so your doctor introduces them at strengths your skin can accept. This is one of the advantages of a custom formula over a fixed product.

Yes. We offer either online consultation forms or video appointments. Whichever option you choose, you will have the same doctor dedicated to you throughout your treatment.

What kind of aftercare do you provide? You will have direct access to your doctor by email so you can ask questions, get advice and let them know if you have any problems.

No, you just need to reach out to your doctor by email and they will arrange your follow up. This may be by email or a video follow-up depending on the problem.

No, never. We don't charge for follow-up or aftercare. You can contact your doctor at any time for advice, updates and any issues.

No, you can just email your doctor and they will assist you.

No. All our prices are as listed on the website, and the fees include delivery.

These depend on what is in your formula, and your doctor will explain them for your treatment. Actives like Tretinoin and Azelaic Acid can cause initial irritation, dryness or peeling whilst your skin adjusts, and rosacea-prone skin can be quicker to react, which is why we introduce actives gradually. Always use sun protection, as some ingredients increase your skin's sensitivity to the sun. For more detail, visit the individual ingredient pages.

Tretinoin can help some rosacea patients, particularly with texture and bumps. Rosacea skin is more sensitive than average, so Tretinoin needs lower strengths, a slower introduction and careful monitoring. Your doctor will decide whether it suits your skin and adjust the strength and frequency accordingly.

We have different options in terms of the cream and use the one we feel is best for the patient's skin and the active ingredients we're using. Below are the ingredients for the main bases we use.

Purified water, cetearyl alcohol, glyceryl stearate, isohexadecane, isododecane, stearyl behenate, cetyl alcohol, polyacrylate-13, polysorbate 60, PEG-75 stearate, polyisobutene, c13-c15 alkane, polyurethane-39, tocopheryl acetate, ascorbic acid, sodium bisulfite, benzoic acid (0.1%), sorbic acid (0.1%), polysorbate 20.

Emolliating (sensitive/dry skin) base: Aqua, Hydrogenated Sunflower Seed Oil Polyglyceryl-3 Esters, Hydrogenated Sunflower Seed Oil Glyceryl Esters, Cetearyl Alcohol, Sodium Stearoyl Lactylate, Propanediol, Undecane, Tridecane, HEA/Sodium Acryloyldimethyltaurate/Steareth-20 Methacrylate Copolymer, C13-14 Isoparaffin, Polysorbate 80, Decyl Glucoside, Glycerin, Palmitoyl Tripeptide-8, Rutin & Hydroxycinnamic Acid {from Cleome gynandra leaf extract}, Phenoxyethanol, Ethylhexylglycerin, Bisabolol, Edetate Disodium Dihydrate, Simethicone, Hyaluronic Acid Sodium Salt, Persea Gratissima Oil, Simmondsia Chinensis Seed Oil, Rosa Canina Flower Oil, Tocopheryl Acetate, Cocos Nucifera Oil, Lavandula Angustifolia Herb Oil, Melaleuca Alternifolia Leaf Oil, Rosmarinus Officinalis Leaf Oil, Butyrospermum Parkii Butter, Caprylic/Capric Triglyceride.

Mainly we use creams. Most rosacea formulas take a cream base, either light and hydrating or richer for drier, more reactive skin, because the base itself does some of the calming. A gel can suit some patients and formulas, and your doctor will recommend the base they think is right for your skin.

Yes. We are an online clinic so you can access our rosacea treatment wherever you are in the UK. Your consultation is conducted online (either video or form) and treatment is delivered directly to your door.

Compounded treatments like the ones we use are unlicensed medications because they are custom-made for each patient based on a specific formulation tailored to their unique needs. Unlike licensed medications, which are approved by regulatory bodies for general use, compounded treatments are created by pharmacists to meet the specific requirements of an individual patient as prescribed by their doctor. While they do not undergo the same approval process as licensed medications, they offer a tailored approach that can help where no licensed product fits, always under your doctor's supervision.

Yes, with a compatible formula. Some rosacea actives are not suitable during pregnancy or breastfeeding, including Tretinoin, and your doctor will leave those out and design your treatment around ingredients that are considered safe at that time. Tell your doctor if you are pregnant, planning a pregnancy or breastfeeding at your consultation.

Creams work on the inflammatory side of rosacea. They calm background redness and sensitivity, reduce bumps and cut how often you flare. Fixed visible blood vessels and persistent flushing respond poorly to any cream. These usually need in-person light or laser treatment, which we don't offer.

They look similar but they are different conditions. Rosacea causes flushing, persistent redness and visible blood vessels, and it does not produce blackheads, whilst acne typically does. The two can occur together, and the wrong acne products can make rosacea worse. Our guide to rosacea versus acne covers the differences in detail.

Authored by:

Dr Amel Ibrahim
Aesthetic Doctor & Medical Director
BSC (HONS) MBBS MRCS PHD
Founder City Skin Clinic
Member of the Royal College of Surgeons of England
Associate Member of British Association of Body Sculpting GMC Registered - 7049611

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The journey to great skin starts here. Start your online consultation for personalised prescription-strength skincare.

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