Contact City Skin Clinic

How Our Online Clinic Works

We are an online clinic offering custom prescription skin and hair treatments. To access the clinic, start a consultation with one of our doctors, by video call or detailed online form. Your doctor creates a treatment plan around your concerns and goals, the treatment is delivered to your home, and the same doctor monitors your progress and adjusts your plan as you respond. We don’t waste your time with gimmicky formulations or subscription plans. You order only the treatments you want, when you are ready.

How to Reach Us

For general enquiries, email us at hello@cityskinclinic.com and our customer service team will help.

To start a consultation, use our online booking page to choose a video consultation or use the online consultation form. Existing and returning patients do not need new appointments and can email their doctor at any point.

Where We Are

City Skin Clinic is a fully online clinic with no physical premises. We treated patients in person in London until mid 2023, and today our doctors care for patients across the whole of the UK online.

Steps to start treatment with City Skin Clinic, the UK online prescription skin and hair clinic

Start Your Online Consultation

The journey to great skin starts here. Start your online consultation for personalised prescription-strength skincare.

Start Consultation

Our Mission

Every treatment plan is built from scratch and designed around each person's individual needs, wishes and goals.

Our Vision

Skincare and hair loss treatments that put you in control. There are no subscriptions to manage or cancel, just honest advice and treatments that adapt as your skin or hair does.

Our Online Clinic

City Skin Clinic is led by Dr Amel Ibrahim and her team of doctors and customer care specialists. Every consultation is with a GMC-registered doctor who stays with you throughout, so you are never starting over with someone new.

Our Culture

Evidence-based treatments, honest advice and patient-centred care for all skin tones and hair types. We also provide unbiased information covering treatments we offer and plenty we don't, through hundreds of articles and videos on skin and hair health.